Terms and Conditions
Terms of use / Privacy statement

Terms of use
Agreement between the USER
AND Serenity Hotel Co. Ltd.


You can use this website subject to your unlimited agreement with the following terms of use. By using this site, you signify your assent to these terms of use.

Restrictions to private and not commercial use
This site is intended only for private and not commercial use. No material from this website, may it be information, software, products or services, may be modified, copied, reproduced, republished, uploaded, posted, transmitted, licensed, sold or distributed.

Copyrights and trademark
All materials contained in this website are the copyrighted property of the Serenity Hotel Co. Ltd., Copyright © 2008. All rights reserved.


Disclaimer

All indications in this website are given without any explicit or implicit guarantee, assurance, obligations or conditions, at the same time without any restriction to the warranty of a general merchantability, the non-violation of intellectual property or a particular merchantability. As far as single legal order enjoins the exclusion of the named warranties, the exclusions mentioned above cannot be applied to you. Furthermore, Serenity Hotel Co. Ltd. does not warrant the correctness or completeness of given information, texts, charts, links or other indications. Serenity Hotel Co. Ltd. has, at all times and without announcement, the right to change all kinds of indications, the program or the policy. Serenity Hotel Co. Ltd. does not have any obligation to update the information. Serenity Hotel Co. Ltd. will in no case be liable for direct or indirect damage or any associated consequential damage, as well as loss of profits or data loss, neither through a contractual claim nor through a claim after a tortuous act that could have resulted from using this site. The same applies if Serenity Hotel Co. Ltd. has been informed about the possibility of such losses. The restriction mentioned above cannot apply to you as single jurisdictions interdict the exclusion or restriction of a warranty for consequential or coincidental damage.

No unlawful or illegal use

The precondition to use this site is that you do not use it for illegal purposes or purposes which are forbidden by our terms of use.

Links to other sites
We do not review or monitor any web sites linked to our website and are not responsible for the content of any such linked websites. Your linking to such websites is at your own risk. In addition, you agree not to link your website or any other third party website to our website without our express prior written consent.

Modifications of this agreement

Serenity Hotel Co. Ltd. may at all times modify the access conditions to this site. Should you use this website after any modification, we take your consent for granted.

Miscellaneous

Each and every claim to this agreement are subject to Thailand’s law. This agreement is subject to a complete consent of all parties about the underlying matter and replaces all other oral and written agreements. Should the execution of rights or the enforceability of these terms and conditions be omitted or delayed does not invalidate those rights. Should a part of this agreement become invalid or not executable, the rest of the conditions stays however valid. Headlines serve only for convenience and are not to be interpreted as a warranty for this agreement. The user assents that the result of this agreement and the usage of this site is no joint venture, no company, no procuration between the user and the Serenity Hotel Co. Ltd. Fictional designations of herein named companies, products, persons, characters and/or information do not intent to represent a real person or event, company or product.

Use of this website

The reservations function of this website for Serenity Hotel Co. Ltd. is supposed to support the customer, to identify the availability of products and services connected with travels and to carry out a legitimate reservation, no other purposes are legitimate. You may only use the Web Sites if you are at least 18 years of age and can enter into binding contracts (our site is not available for use by minors). You are responsible for maintaining the secrecy of your passwords, login and account information. You will be financially accountable for all uses of the website by you and anyone using your password and login information. You may only use this website to make legitimate reservations or purchases. You may not use the website: to make any false, fraudulent or speculative reservation or any reservation in anticipation of demand; to post or transmit any unlawful, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law; or for any other purpose that is unlawful or prohibited by these Terms and Conditions of Use. We may, at any time and without advance notice or liability, terminate or restrict your access to all or any component of the website.

Currency conversion

Exchange rates are based on public sources and should be regarded as a directive. The room prices will be guaranteed only in the country currency. There is no daily update of the exchange rates. Serenity Hotel Co. Ltd. does not guarantee for their correctness.

Serenity Hotel Co. Ltd. Privacy statement

At Serenity Hotel Co. Ltd., we are dedicated to protecting your privacy and safeguarding your personally identifiable information. We will ask you explicitly for your personal information in case of your reservation, your demand for a particular service or participation in a competition or lottery. As part of our commitment to keep you informed, we may mail, e-mail, telephone, or contact you by other means to notify you of new products and services, or upcoming special offers, events, enhancements, or other relevant information that may be of interest to you. You may also receive mailings or other communications from carefully selected third parties. We always offer you the option to decline any or all of these communications by following the directions included in our e-mails or other communications. Serenity Hotel Co. Ltd. may circulate your personal information if regulated by law and regarded as necessary in order to protect property or rights by Serenity Hotel Co. Ltd. or this website or for the user’s or public’s own protection. Should you, at any time, believe that these conditions are not being observed, please contact us via: marco.gruber@serenity-residence.com. We will then undertake all adequate efforts to identify and to solve the problem.
Furthermore, we inform you that we use cookies to obtain information about you while visiting our web sites. A cookie is a very small text file that is sent to your browser from a web server and stored on your computer's hard drive. It assigns the computer with a unique identifier, which in turn, becomes your identification card whenever you return to our website. Cookies are designed to save you time because they help us to provide you with a customized experience without you having to remind us of your preferences each time you return to our web pages. Our cookies are not designed to damage your files, nor can they read information from other files on your computer hard drive. If you would prefer not to have the benefits of cookies, your Internet browser can be adjusted to treat cookies in different ways. Depending upon the type of browser you are using, you may be able to configure your browser so that: (i) you are prompted to accept or reject cookies on an individual basis or (ii) you may be able to prevent your browser from accepting any cookies at all. You should refer to the supplier or manufacturer of your web browser for specific details about cookie security. However, you should also understand that rejecting cookies might affect your ability to perform certain transactions on our website (e.g. customer-specific transmission of information) and our ability to recognize your browser from one visit to the next.